Privacy Policy

Last Updated: July 9, 2026

At INDONIUM, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.

Information We Collect

When you use our website or place an order, we may collect:

Full Name
Email Address
Mobile Number
Shipping & Billing Address
Payment Information (processed securely through our payment partners)
Order History
Device Information (IP address, browser type, cookies, and usage data)

How We Use Your Information

We use your information to:

Process and deliver your orders.
Provide customer support.
Send order confirmations, shipping updates, and important service notifications.
Improve our website, products, and customer experience.
Prevent fraud and unauthorized transactions.
Send promotional offers or marketing emails (only where permitted).

Payment Security

We do not store your debit card, credit card, or banking details on our servers. Payments are processed securely through trusted payment gateway partners.

Cookies

Our website uses cookies to:

Improve website performance.
Remember your preferences.
Analyze website traffic.
Provide a better shopping experience.

You can disable cookies through your browser settings, although some features of the website may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, such as:

Shipping and logistics partners
Payment gateway providers
Technology and website service providers
Government or legal authorities where required by law

Data Security

We use reasonable technical and administrative security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of data transmission over the internet is completely secure.