Shipping Policy

At INDONIUM, we strive to deliver your order safely and as quickly as possible.

Shipping Charges

Free Shipping is available on most prepaid orders across India.
Cash on Delivery (COD) may be available on selected locations and products. Additional shipping or COD handling charges may apply.
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Processing

Orders are usually processed and dispatched within 1–2 business days.
Orders placed on Sundays or public holidays will be processed on the next business day.
During sales, festive seasons, or high order volumes, dispatch may take slightly longer.

Delivery Time

Most orders are delivered within 3–7 business days after dispatch.
Delivery timelines may vary depending on your location and courier service availability.
Remote or non-serviceable areas may require additional delivery time.

Order Tracking

Once your order is shipped, you will receive a tracking link via Email or SMS.
You can use the tracking link to monitor your shipment in real time.

Delivery Attempts

Our courier partner will make multiple delivery attempts.
If the order cannot be delivered due to an incorrect address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to us.

Incorrect Address

Please ensure that your shipping address, contact number, and PIN code are correct while placing your order. INDONIUM will not be responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Delays

While we aim to deliver every order on time, delivery may occasionally be delayed due to weather conditions, public holidays, courier issues, natural disasters, or other unforeseen circumstances. We appreciate your patience in such situations.