Terms & Conditions

Welcome to INDONIUM. By accessing or using our website, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions, our Privacy Policy, Shipping Policy, and Return & Exchange Policy.

2. Products & Pricing

We make every effort to display our products, colors, descriptions, and prices accurately.
Actual product colors may vary slightly due to different screen settings.
All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
INDONIUM reserves the right to change product prices, offers, or discontinue products at any time without prior notice.

3. Orders

All orders are subject to acceptance and availability.
We reserve the right to cancel or refuse any order if fraudulent activity, pricing errors, or policy violations are suspected.
If your order is cancelled after payment, the applicable refund will be processed to your original payment method.

4. Payments

We accept secure online payments through our authorized payment partners. Cash on Delivery (COD) may be available only for selected products and locations.

5. Shipping & Delivery

Orders are generally processed within 1–2 business days and delivered within 3–7 business days, depending on your location. Delivery times may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

6. Returns & Exchanges

Returns and exchanges are governed by our Return & Exchange Policy.

Return or exchange requests must be submitted within 7 days of delivery.
Products must be unused, unwashed, and returned with all original tags.
Exchange eligibility and applicable charges may vary depending on the product and reason for the request.

7. User Responsibilities

By using our website, you agree:

To provide accurate and complete information while placing an order.
Not to misuse, copy, or interfere with the website or its services.
Not to engage in any fraudulent or unlawful activity.

8. Intellectual Property

All content on the INDONIUM website, including logos, images, product designs, graphics, text, and other materials, is the property of INDONIUM and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

9. Limitation of Liability

INDONIUM shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by applicable law.

10. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

11. Changes to Terms

INDONIUM reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website after changes are published constitutes acceptance of the updated Terms.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in India.